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FREQUENTLY
ASKED QUESTIONS - Ultraviolet Air Purification
Q: I saw a
similar item, called an ozone generator. Is this the same thing?
A: The
CaluTech products are not ozone generating air cleaners. Ozone is
harmful to your health.
Q: Do your
UV lamps produce ozone?
A: Many UV
lamps intentionally produce ozone in large amounts (UV-V), which we do
not recommend, nor does the EPA or American Lung Association. The UV
lamps we use (UV-C) have special tubing that filters out the 185nm
ozone wavelength, however all UV lamps that are considered 'ozone free'
do produce some ozone, but the amount of ozone produced is so minute
(0.002ppm) it is not considered an ozone producing lamp.
Q: How
does your product compare to the ionic purifier on TV?
A: Simply
put, to date there is no known scientific evidence that ionic air
purifiers actually help people in any way, just opinions, no proof.
UV-C is proven.
Q: How
long are UV lamps good for and what are the specs?
A:
CaluTech products use UV-C germicidal lamps which operate at a
wavelength of 253.7 nanometers (the pure germicidal wavelength of
light). Most replacements are under $25 each, not $40 or $80 each like
other companies. It is a very cost effective UV air purifier. The lamps
are known to operate for as long as 3 years. We recommend annual
changes of the UV lamps for maximum ultraviolet air sterilization.
Q: Why are
your UV-C germicidal lamps / bulbs so inexpensive?
A: It's
very common for customers to think our UV lamps are not efficient like
competitors because they are low priced, but the fact is they are more
powerful than other UV-C germicidal lamp products used in other UV air
purifier systems. Plain and simple, we don't mark them up. You can find
our same style lamp used in our UV air purifier at a competitor site
for $45 each, and we even found another for $107 each, that's just
ridiculous. Lamp cross reference: PL-L36W/TUV, PL-L18W/TUV, GPL18,
GPL36, UC36W1006, UC18W1004
Q: How
much maintenance does the unit require?
A:
CaluTech Blue air purifiers require minimal maintenance. All you need
to do is change the lamps once a year for maximum efficiency. Once your
unit is installed, you simply plug it in.
Q: Is this
something the average homeowner can install themselves?
A: Yes.
Installation is simple, but if you prefer you can contact your local
heating and air conditioning company for installation or a handyman.
The unit can be installed in as little as 10 minutes. If you do not
wish to install a furnace duct mounted germicidal air purifier you
should have a qualified contractor install it for you. Installation if
very simple and only requires a drill with a 2" holesaw and a phillips
screwdriver, that's it! (holesaw can be 1 3/4, 1 7/8, 2, 2 1/4, or 2
1/2)
Q: What
kind of warranty does CaluTech offer?
A: The
CaluTech Blue, Mini-Blue DSL UV and Blueray air purifiers carry a
warranty of 10 years against parts and labor. The Airtronics UV
purifier carries a 2 year warranty, and the Hurricane portable UV air
purifier carries a 90 day warranty.
Q: I've
seen other units available that claim to be high powered air
purification utilizing UV. How does CaluTech's unit compare?
A: There
is no comparison. The Calutech Blue™ produces over 24,000
microwatts of complete air sterilization and has been tested to safely
sanitize indoor air. The Blueray produces 40,000! No other unit we're
aware of on the market can compete. The effect of irradiation is based
on microwatts and time of exposure. The lethal exposure period of an
organism is determined by its susceptibility. The wavelength of
radiation, the density of the radiation flux (watts per unit area) and
time of exposure. These UV lamps are regulated at 253.7 nm energy. The
germicidal effectiveness is proportional to the product of intensity
time from one micro-second to a few hours. CaluTech estimated a typical
air velocity of a home furnace and doubled the amount of UV actually
needed.
Some references you can check:
Ultraviolet
and Infrared engineering by Summer, Interscience Publishers
American conference of Governmental and industrial hygienist, Threshold
limits for workroom air.
Ultra-Violet Radiation
by Koller, Pub. John Wiley and sons.
Any state government agency should also have information on the
technology used in the wastewater field which is much more critical
than air sterilization. UV is commonly used in place of chlorine for
disinfections and the technology has been used extensively in the
pharmaceutical industry.
Q: There
are a lot of units on the market. Where does the CaluTech
Blue™ fall into place?
A: Because
of the recent scare of bio-terrorism, companies have virtually popped
up overnight selling units that look a lot like the CaluTech
Blue™ air purification system. These are NOT CaluTech units
and they do not perform to the level of CaluTech standards.
Q: Is the
CaluTech Blue™ constructed in a solid manner, and are the
electrical components safe?
A: The
Calutech Blue™ is certified to
US & Canadian standards (UL/CSA), encased in a steel box and
OSHA compliant for commercial applications.
Q: How many watts? What are the details of the
bulb?
A: UV-C: 24-26 Watts. Bulb: 36 watts each,
hot cathode. This is the spec for the Blue, DSL, Hurricane, and
Airtronics UV air purifiers. The high output duct mounted UV air
purifier features 120 watts. The Mini-Blue furnace / A/C duct mount air
purifier features 2 18w lamps with short lamps for tight areas.
Q: Is Hot Cathode better than Cold Cathode?
A: In the uppermost vertical section of your plenum
both hot and cold cathode tubes suffer diminished effectivness based on
cooler temperatures. We overcompensate with excessive UV-C wattage to
get a maximum kill without ozone. Hot cathode is more effective than
cold cathode when installed at the evaporator coil.
Q: What is
Snapcat?
A: Snapcat
is an advanced air oxidation technology, commonly called Photocatalytic
Oxidation. A Photocatalyst for air purification.
Q: How
much does all this cost?
A: Units
on the market are similar in price, but usually much higher. The
CaluTech Blue is fully guaranteed. Pricing can be viewed in the shopping cart.
Q: I've
had a CaluTech system in my home for over a year and have never changed
the lamps. Does this mean it is no longer cleaning the air?
A: No.
Although the lamps should be changed yearly for maximum efficiency,
your unit is still cleaning the air. Not changing the lamps every year
lowers the effectiveness of the sanitizing cycle.
Q: Similar
UV air cleaners sell for $700 or more. Why is the CaluTech Blue sold
for such a low price?
A:
CaluTech is a wholesaler and manufacturer of air purification
equipment. We sell to HVAC and heating and air conditioning companies,
but we also sell direct to you. Many companies sell products by others.
This causes pricing to rise as the product goes from one company to the
next, and finally to the end user...you. We manufacture and sell
factory direct.
Q: I'd
like to benefit from the use of a UV air cleaner, but I do not have
forced air ducts in my home. Can I use the CaluTech Blue?
A: It is
for ventilation only but you can benefit from the CaluTech Hurricane, a
portable system that we created for people who do not have forced air
ventilation. The United Nations uses this same air purifier.
Q: I've
just received my furnace air duct UV air purifier. The instructions
explain everything well, but I'm still not sure where to put it?
A: If you
have A/C we recommend installation above the coils. If you do not know
where they are look for a drain hose or copper lines entering your air
duct. This is where the coil is. You want to install the unit above
this coil. Because coils are always wet, even when the A/C is not
running, it becomes a breeding ground for bacteria, viruses, dust
mites, and mold. The UV light shining down on this coil burns all of
these pathogens up. DO NOT drill right into the duct where the drain or
copper lines are coming out. You must install it above the coil. If you
run a drill bit into this coil all the freon will come out and you will
need an HVAC contractor to open the duct and repair the coil, or even
replace it. A good idea is to drill a small inspection hole above where
the coil is, or even open the air duct to look at where it sits, so you
know you've installed it in the right spot. If you do not have A/C you
can install the unit easily in the cold air return line, which is the
duct that brings the air in the home or building to the furnace so it
can be heated. If you're in doubt, call a heating & air
conditioning company to install it for you. It doesn't cost much to
have it professionally installed. Install time is usually less than 15
minutes. Maximum plenum temp is rated at 140F.
Q: I have
a humidifier on my supply duct. Can I install the UV air purifier near
the humidifier?
A: Yes, at
or above the humidifier. If you install it below the humidifier water
droplets can drip down on the lamps and shorten their life. The Blue UV
air purifier is certified for wet locations by CSA as safe.
Q: My HVAC
contractor cut the cord off the CaluTech duct mounted air purifier and
wired it direct to the fan. Does this mean I have no warranty now?
A: You
would have been better off with the unit on always, not connected to a
relay or switch on the fan. When the fan isn't running the pathogens
and mold spores in the air don't stop too. In addition, the dust mites
don't stop mating and multiplying. You want the UV on whenever
possible. If mounted at the coils keep in mind that they are always
wet, even when the fan shuts off. If the UV goes off at the coil for
even 10 minutes mold already begins to form. Keep it on for cleaner
air. This extends the lamp life and the electrical cost is no more than
a single light bulb.
Q: Do you
offer remanufactued units?
A: Yes,
from time to time we have units that are damaged in shipping and
exchanged, although this is very rare.
Q: If the
air duct UV air purifiers fail how do I get my replacement?
A: That's
easy. No return authorization needed, just send it back to us and we'll
send you the replacement or repair yours immediately. Be sure to
include the name and zip code inside the box that you used when you
purchased so we can locate your information (unless your unit has a
warranty serial number tag on it. If it does we scan the bar code and
know who you are).
Q: What
exactly is ultraviolet light?
A: Ultraviolet
light is an invisible light (to humans) but many insects can see it
(known as phototactic eye sight). UV light emits at different levels
called nanometers (a unit of measurement that is one billionth of a
meter). Ultraviolet light is separated into three common spectrums. UVA
operates between 315 and 400 nanometers (nm). These are known as black
lights and many insect zappers use this UV lamp to attract insects to
the zapper because the insects think the light they see is the sun. UVB
is used for tanning beds and operates between 280 and 315 nm. UVC is
used for UVGI (ultraviolet germicidal irradiation) and this is what our
units operate at. This light has a wavelength of 100 to 280 nm. Our
products operate at 253.7 nm which is the optimal level of UVC light
for sterilization of the air, and even water. UV light is present in a
fluorescent lamp tube which contains a mixture of 3 mgs of mercury and
a phosphor coating. When UV lamps are energized the electrical current
is mixed through the lamp tube that contains the phosphor and mercury
vapor. The atoms in the Mercury absorb the energy from the electrical
current which causes the atoms to become unstable. The atoms seek to
become stable again so in order to do this they must lose any extra
energy they contain. When the atoms release this energy it is released
in the form of ultraviolet radiation. When the UV radiation is present
in the tube lamps it attempts to get out of the phosphor coated lamps
(coated inside the tubes). When this happens UV light is released. The
more or less amount of phosphor coating inside the lamp tubes the
higher or lower the amount of nanometers. With different mixes of
phosphor the desired amount of UV is produced (A, B, or C).
Our
UVC light penetrates the outer membrane of
viruses, bacteria, mold, and even yeasts. When this happens the DNA of
the microbes is modified, which causes modifications to the DNA
structure, and eliminates the possibility of these microbes to
reproduce, so they eventually all die off just as humans would if we
could no longer produce. All microorganisms have different levels of
tolerance to radiation and these levels are measured (known as a D
Value) which makes it possible to estimate the time of exposure
required to destroy these different microorganisms. The chart on our
home page shows many of these values and where possible we also link to
more information about the virus, mold, bacteria, yeast, etc.
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